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Crouser Report December 1995

Copyright Thomas P. Crouser, December 1, 1995 Crouser & Associates - Helping Printers Prosper Since 1985

Dear Friends. . .

Twice last week I was reminded of the importance of taking inventory. First while on assignment in Michigan and then again when reviewing financials for a Performance Group meeting in Pittsburgh. Why is taking inventory important?

At the second ever meeting of NAQP in Atlanta in 1977 (I think the year is right), a gentleman asked in my session, Why, Crouser, if we did everything you said. . .hell, we d be taking inventory once a month. Well, yes, I guess you would.

Taking inventory is misused, abused and misunderstood by many printers. It s not that big of a deal to accomplish and it s very important.

Why Very Important?
Financially - Folks who value inventory once a year (if they really even do it then), use the value in preparing their financials. In the interim, when cost of direct materials goes up, they immediately assume slovenly employees are wasting and spoiling and go kill someone. Well, not valuing your inventory for interim financial statements has more to do with mis-stating your cost of direct materials than waste and spoilage. HOW? An increase in real inventory increases your direct material costs dollar for dollar if you do not take an ending inventory. Likewise, a decrease in your real inventory would decrease direct materials dollar for dollar on the interim statement.

Here s the formula:


Some say their inventory level remains the same throughout the year, so it really doesn t matter. And if, in fact, inventory did remain the same, then it would not matter. Yet, from experience, I see people having high direct material costs and blaming workers for waste and spoilage when some of it can be blamed on not valuing inventory.

So, reason one to take an interim inventory is to avoid killing the workers for waste and spoilage which is not there.

But That s Not All!

Operationally:
How do you know what to order if you don t know what cha got? Well, people say, I go look. And that, is technically taking inventory although it is not placing a value on the inventory taken. That s where the Michigan experience comes to mind.

Financial ratios showed inventory out of whack and the owner said the value wasn t updated but once a year. He didn t feel it mattered for he ordered all of the stock, etc. However, the flip side is, as it has been in every case where this comes up, workers told us they were constantly hunting for paper; ordering paper that they already had; and not having paper on hand when it is needed.

So, reason two is shops not taking inventory spend more time all month hunting for and ordering paper than do shops who take inventory. Additionally, I believe although I have done no studies to provide it, that waste and spoilage is higher in shops who do not regularly attend to their inventory because of the messiness of storage; sloppiness of care; and a general non-caring attitude which trickles down to workers from management.

Inventory Turns:
In reviewing financial ratios, inventory turns (yearly cost of direct materials divided by average inventory) is an indicator of too much or too little inventory. Twelve turns per year indicates a month s supply on hand. Twenty-four turns is about two week s supply. How long does it take us to get paper? One day? Three days? Why then should we have the equivalent of two months (six turns) on hand?

Five Ways To Make Taking Inventory Simple.

And, one more thought. Don t unpack your paper. If you buy it in cartons, store it in cartons. Unpack as you need. Shelf space should be used for miscellaneous reams of paper.

Quick, When Do You Get Your Money Out Of Inventory?
Most think every time they sell a job. Actually, you only get your money back when you close the business. Even though the paper is printed and sold, cash is used to purchase replacement inventory. Only way to get your money back is reduce your overall inventory or sell the business.

Work In Process Inventory:
Fully absorbed work in process inventory evaluation is required for most of us by the Internal Revenue Service. Fully absorbed means allocating a portion for labor and overhead as well as direct materials cost to the work which is not yet billed. This is added to our direct materials inventory to determine our total inventory for tax purposes. Inventory Evaluation Methods:

Cost or Market; FIFO; LIFO; and FISH.
Once you know what you ve got, how do you put a value on the paper. Assume you bought it for $6.00 per thousand but it now costs you $8.00 per thousand. Is the value what you paid for it or what it cost to replace it? Most of us use a method called cost or market meaning we either use the cost of the material or the market value of it now assuming the price has gone up. This works very well.

But, there are a couple other methods with which you might become familiar. First, there s FIFO or First In, First Out. This is where someone keeps records and assigns the value of the paper going in to the paper coming out in the order of first in, first out. Realize in a warehouse, the actual physical paper first in may not be the physical paper first out. So, the value moves with the order of usage, not the physical paper. The other highly recognized method is LIFO, or Last In, First Out which assigns the latest prices to the first out and, the theory goes, leaves a stable base of inventory and let s your direct material cost fluctuate possibly more. LIFO is very attractive tax-wise when you have paper costs going up very fast (could it happen?).

The final, not so widely recognized method of inventory evaluation is one my print shops used named FISH. That stands for, it s First In And it s Still Here.

Organize around functions, not people.
I got into trouble with one employee group trying to explain organizing around functions, not people. I wrote the following paragraph for the August 1995 Crouser Report: Organize around functions, not people. Don t hire people because they just need a job or you think you might use them one of these days. Hire a press operator, a sales person, etc. If they then find they don t like what they are doing, fire them and hire someone else. Do not create jobs for people. Have jobs for people. Tell people to whom they report. Don t let assumptions set in. Organize around the three basic gettin functions: gettin jobs out; gettin jobs in; and gettin paid. Then make sure everyone does their job. Know who to fire if one of the gettin s isn t gettin it. If you are not doing your own job, sell the business and do something you would like to do.

The part I got into trouble with was the quote, If they then find they don t like what they are doing, fire them and hire someone else. Although there are some who would advocate such a position at any point in a worker s career, I do not and did not by that paragraph mean to be one of them.

No, I did not mean if any employee did not like their job at any point in their career, fire them. In fact, I feel if someone has been with our company for seven years and still can t set up the folder right, or check out the cash register or run the copier; then the problem is us, not the worker.

However. And this was my original intent, if an owner hires a sales representative and, after six weeks of work at that job, the person decides they do not want to be a sales representative, do not make them a press operator or a secretary or a supervisor. We have to organize around functions, not people. If you need a sales person, hire one. If you need a bindery person. Hire one. But, don t create a job for someone who has been hired to do one thing and decides they don t want to do it. Fire them and hire someone else.

As owners, we have a great duty to our workers. They are the people who do the work which provides the sales which provides our income. We, as owners, have a responsibility to select, install and train those who work with us and provide direction for those not performing to expectation. Unfortunately, sometimes we expect performance without defining it; demand loyalty without giving it; and order quality without providing the tools to do it. That s how I mean it.

Happy Trails...Tom Crouser

P.S. That s all I got to say about that. Forrest Gump

P.P.S. The final date you may re-order your Crouser Guide to Estimting Printing at the continuing subscriber rate of $175 (+ $ shipping) is December 15th.
Crouser & Associates Performance Group program includes two on-site evaluations by Tom Crouser each year along with two group meetings. Management training is held during the group meetings along with participation in a meeting with non-competing printers. Join others who have decided to run their business instead of the business running them. Reply to by Email to Tom Crouser for more detailed information or call Clark Workman at (304) 342-5100. Or fax (304) 342-5187 or contact crouser@ibm.net.
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